Most of you are very lovely and a joy to work with. Some of you have also become valued friends. Some of you - while still lovely - are rather young or inexperienced. Which is fine - everyone has to learn their job before they are good at it.This is not a stroppy post at all. This, I hope, is a helpful post for new, young editors.
Firstly, as an author, I am very pleased to welcome new editors into the publishing world. The more editors the better. We need you. And, sadly, editors get older and retire and we don't want any gaps in the supply. I hope you will enjoy working in publishing and that we will become friends.
No doubt when you took your new job someone in-house told you all their procedures, and how to work the coffee machine and all that. I doubt anyone told you how to deal with authors, though, and we have more buttons than the average coffee machine. So here is a little guide to working smoothly with authors.
Five steps to a good relationship with your authors
1. Authors are people, too
We have families, friends, domestic commitments, lawns to mow, supermarkets to visit and existential crises to fit in. Please assume that we work around 35-40 hours a week and those hours are not all overnight or over the weekend at the time of your latest crisis. Do not send work late on Friday that you want back on Monday. If we choose to work weekends, that's our business. In exceptional circumstances - and that doesn't mean when the in-house people have taken too long to turn things around and eaten into the schedule - you may politely ask us to work over a weekend if you already have a good relationship with us, have not made the same request already in the previous 12 months, and as long as you will be polite if we say 'no.'
2. Authors need to eat
We don't write these books for fun. Or not only, or always. We need to earn a decent living. Let's do some maths.
Say you pay an author £1500 advance or flat fee. How long do you think the author can afford to spend on your book?
Let's assume an experienced author with years of expertise would like to earn £35,000 a year. That's not unreasaonable, is it? That's not very much for the expertise the author brings to the job. A senior author should not be paid less than a senior editor - they are comparable jobs.
So imagine an author works for 5 days a week, 46 weeks of the year (four weeks' holiday and 10 bank holidays; no time off sick). In general, 20% of an author's time is not productive in that it doesn't directly earn money. It is time spent chasing the invoices publishers haven't paid, reading and arguing about contracts, writing outlines for books that don't go ahead, attending meetings, computer admin, going to and from places for research or other purposes, ordering stuff, buying stamps, doing tax returns, picking up books from libraries and bookshops, fixing the network, fixing the printer, calling the ISP when the internet doesn't work for three days in a row, and all the other things that are magically done by someone else in your office. So we need to earn about £27 an hour to make £35,000 turnover, not profit.
My expenses during a year are in the region of £5,000. So I need, let's say, £40,000 turnover. This comes to £31 an hour. Call it £30 to make the maths easier. Your £1500 buys you 50 hours. OK? If you want a 48-page book, you're looking at just over an hour a page. And that includes the hours spent writing the outline, answering emails, talking on the phone, writing a picture list, dealing with editorial queries, checking layouts, suggesting replacement pictures when the ones chosen are inappropriate or the ones we wanted are not available or too expensive, checking the layouts (twice). Oh, and writing the text.
3. We have the same number of hours in the day as you do
This is related to point (1). Try to remember this when you send a request for a book outline that you want in three days' time, especially if two of the days are Saturday and Sunday. For a book of less than 30,000 words, the outline is most of the work. That's when we have to feel the shape of the project, set the parameters for the book, do most of the research, divide the material (that we are not wholly familiar with yet) into workable chapters or spreads, find out what could be used to illustrate it, search for artwork reference, and persuade you we know what we're doing. Do you really think that is going to fit into three days? Especially as we will also be answering emails from other publishers, checking layouts of the last project - and quite often answering queries from you, too. Plus sleeping, eating, getting dressed (optional), going to Waitrose and dealing with other people in our lives.
3.5 and the same number of days in a month
You go on holiday sometimes and leave an auto-response email saying you are away. Sometimes (rarely) authors like to go on holiday, too. We try to give you good warning so that you can build it into your schedule. If your schedule slips, we will still be on holiday. We will not cancel our holidays to do the work. We will not take it with us - or we might if you pay a lot extra. I have done that once. It was an extra £770 to check colour layouts on holiday. Just so that you know.
If your schedule slips (your end) it is NOT our fault and NOT our responsibility to make up the lost time, though we will try to help you with that. If we have booked out time - following a schedule you wrote - to do your work and it doesn't turn up, that is wasted time when we earn nothing. We can't push other publishers' projects out of the way to pick up yours when it comes back, all late and urgent. You won't have thought of this, because if the designer doesn't send the book back to you on time, you will still be paid to sit at your editorial desk. We have to suffer a week or two unpaid because of those cock-ups. We can't just magic work out of the air, and no one pays us extra because the work didn't come back on time.
Further - if we said we could do something in two weeks, that was because we had set aside time in those two weeks to do something. It doesn't follow that we can do it in two weeks if you send it at a different time, because we will have other work then - or maybe we will have gone on holiday for a fortnight. Letting your schedule slip a week means it might take us four weeks to do the work, alongside our other commitments. And the less you are paying, the less likely we are to prise our schedules apart to make a crack to fit in your late project. So don't pay £1000 for a book and then say, 'It took ages for the designer to do this, so can you just turn it around for tomorrow, please?' Because the answer is often 'No, sorry.' We will always try to help - but you can't rely on us being able to. There was a schedule to help everyone plan their time, including us.
4. We are proud of these books and want them to be good
We like this job or we wouldn't do it. After all - we'd hardly do it for the money, would we? To you, this book is one of many that you are struggling to get finished, or off your desk for a while. For us, it represents a piece of us, and it will go out into the world with our name on it, and will represent us to readers and to other publishers. So we will put in more effort than you are paying for.
Please do not introduce random errors because you can't be bothered to check something. Don't think of extra things to put in - there is usually a good reason that thing you just thought of is not in there. By all means make suggestions: we welcome suggestions, and sometimes we did just overlook or not know something. But please don't make changes without telling us. There is a lot of misinformation out there, and we check everything carefully. So you found a nice snippet on Reddit you thought would fit in that book about Nostradamus? I read Nostradamus in the original, and that 'quote' is not in there. If you want to make changes, give us the chance to check them. We won't always just spot them when you send the layouts - we don't remember every word we wrote, and our minds have moved on to a different book in the weeks it has taken for the book to go through design. And don't introduce grammatical errors. The proofreader should pick them up, but it doesn't look very professional and it's very annoying.
5. We are proud of these books and want to see them
Don't forget to send our contractual copies of the books when they are published. This is what we have to show for our work: a shelf of books. There is no excuse at all for not sending the pitiful number of copies you are contracted to give us. We need them. Not just to gloat over, but to show other publishers at meetings what we can do. Don't imagine we are going to accept that it was an unusual oversight that you didn't have them sent out. Unusual oversights like that happen with about half the books we write. You are not special in your discourtesy. You know what [some] novel-writers get? A note of thanks and some flowers when their book comes out. We usually discover they have come out because the publisher advertises the book on twitter, or we notice the publication date posted on Amazon has passed. Do you really think that is a polite way to treat the person who put more work into the book than anyone else?
Oh - and please also tell us when new editions come out. This is not just a pride thing, and we won't hassle you to send a copy (though it would be nice if you did, especially if it says in the contract that you will) - we need to register all editions in order to get our payments from PLR. This is not money you have to pay. It's money we are entitled to and you prevent us getting (but can't get yourselves) if you don't tell us the book has come out with a different ISBN. So please tell us.
That will do for now. There are other things you can do, but if you could do these five it would be a great start. It would make working with you even more of a pleasure. And you will learn, as you ease into the job, that good writers are easy to work with. That you need good writers on your list of contacts. That when you are promoted, or move to a different publishing house, you will need people to commission, people you know can write, know can follow a brief, know will deliver on time. And you don't want to have pissed us off, because we do turn commissions down. We turn them down if the book is ill-conceived (or just not interesting), if the schedule is too tight, the fee/advance too low or the editor impossible to work with. Don't be that editor.
Enjoy your career. We look forward to working with you again, many times, in your many different publishing houses over the coming years. And let's meet for a drink at the London Book Fair.
[This post was not prompted by any recent experience with any specific editor. Please, lovely editors, don't try to work out if it's you - it isn't.]